Professional Services provided with sympathy & caring attitude throughout.
It was an excellent & professional & Friendly Service, the process was smooth & straight forward.
A highly professional & efficient service throughout, our solicitor was friendly, courteous and helpful we felt that we were very well looked after. A real example of how things should be done.
The whole service was easily understood & dealt with in a good time. The costs were fair & I was kept informed of progress.
David Albans
David is the firm’s Risk & Compliance Manager. He graduated from Nottingham Trent University with an MBA and has spent 30 years working in specialist operational roles for a number of mid-sized law firms. David’s work is centred on risk and compliance an area of increasing importance to Solicitors. He supports the firm in mitigating risks and maintaining compliance with necessary regulations and legislation ensuring that we deliver consistently high levels of service to our clients.
David’s role, within the practice, is to provide support across the following areas:
· Client satisfaction and complaints
· Regulatory compliance
· Data Protection
· Cyber security
· Anti-Money Laundering
· Risk management and practice management standards